Privacy Policy

Effective date: July 6th, 2026

Coppes Napanee ("Coppes Napanee," "we," "us") respects your privacy. This policy explains what information we collect on this website, how we use it, and the choices you have.

Information We Collect

When you use forms on this site, we may collect:

  • Sample requests: name, mailing address, email address, phone number, and the stain or product samples requested.
  • Style guide downloads: name and email address.
  • Contact form submissions: name, email address, and the contents of your message.

We also use Google Analytics to understand how visitors use our site. This collects information such as pages viewed, time on site, general location (city/region level), and device or browser type. Google Analytics uses cookies to do this. It does not identify you by name.

We do not use advertising pixels (such as Meta/Facebook Pixel) at this time. If that changes, we will update this policy.

How We Use Information

We use the information above to:

  • Fulfill sample requests and route them to the appropriate local dealer for delivery and follow-up.
  • Send the style guide you requested.
  • Respond to questions submitted through the contact form.
  • Understand site traffic and improve the website, using aggregated Google Analytics data.

We do not use your information for automated profiling or decision-making that affects you, and we do not sell your personal information.

Sharing Your Information

Dealer network: When you submit a sample request, we share your name, contact information, and request details with the authorized Coppes Napanee dealer serving your area, so they can fulfill your request and follow up with you directly. This is the only routine third-party sharing of personal information we do.

Service providers: Google Analytics processes site traffic data on our behalf, subject to Google's own privacy policy.

Legal requirements: We may disclose information if required by law or to protect our legal rights.

We do not sell personal information to third parties, and we do not share it with third parties for their own independent marketing purposes.

Cookies

This site uses cookies from Google Analytics to measure site traffic. You can block or delete cookies through your browser settings. Doing so will not affect your ability to browse the site, though some analytics may be less accurate.

Data Retention

We retain form submissions and inquiry records for as long as reasonably needed to respond to your request and maintain business records, and delete or anonymize them when no longer needed.

Your Choices and Rights

You may ask us to:

  • Tell you what personal information we hold about you.
  • Correct inaccurate information.
  • Delete your information from our records.

To make a request, contact us using the information below. We will respond within a reasonable time.

Email: [email protected]

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

Security

We use reasonable administrative and technical safeguards to protect the information you provide. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our site may link to other websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this policy from time to time. The effective date above reflects the most recent revision.

Contact Us

Coppes Napanee 401 East Market Street Nappanee, IN 46550 
[email protected]