Frequently Asked Questions
Here are some of the most frequently asked questions about our products and services, along with our answers
What is your lead time on custom cabinets?
It depends on the complexity of the project, but typically 8-10 weeks from the contract signing. We build everything in our factory, so unlike some cabinet companies, we do not rely on outside vendors.
Do you offer construction and remodeling services?
No, but we are happy to recommend local contractors.
Can I use a pre-made design?
Yes. In fact, depending on the extent of your design, we may offer a discount.
Do you offer tours of the factory?
Yes. If you’re interested, please contact us and we’ll set up a time to give you a personal look at the shop.
Do you offer financing?
We work with Hearth, a leader in home improvement loans. They let you choose from a list of lenders, so you can choose which one to work with.
Do you also sell appliances?
No, but we can recommend local vendors, including Bob Miller Appliances and North Side Appliances.
Are your cabinets all hardwood construction?
There is absolutely no MDF or particle board used in any part of the construction of our cabinets.
Can I provide my own materials?
We have done a number of projects with customer-supplied materials, which often hold sentimental value. We love working with your materials and creating heirlooms with them. However, before production, we ask that you sign a release in the rare instance that your materials are damaged.
Do you sell countertops?
Yes, we offer a selection of countertops. We also handle their installation. You’re welcome to source your own if you would prefer, though.
Can I purchase my own hardware?
Yes, you can purchase your own hardware, which we are happy to install. We do offer a selection of hardware to choose from to make your selection process easier, however.
How long will it take to get a quote?
We aim to get you an accurate quote within a week, but it may be as quickly as 24-48 hours.
Do you have a showroom?
We currently have a small showroom in our facility. However, we are designing a state-of-the-art showroom in our old factory building, opening spring of 2022.